Customs & Duties

Will I have to pay customs taxes on my shipment?

When ordering from, the customer is considered the importer of the purchased products and will be responsible for any customs tax, import duties,  valued-added tax (VAT), or any similar customs-related charges. In most countries in the world you have to pay taxes on imported goods. Sometimes goods under a certain value, or in cetain categories, do not incur taxes. cannot make any guarantees or estimation on whether any shipments will or will not be required to pay customs-related levy. We are required to write the full purchase price on all customs forms. If you believe we could help you avoid or minimize import taxes/duties,  contact Customer Service to make a request and  we are more than happy to follow your instructions regarding labeling, packing, declarations, invoices, etc. Just tell us what you need and we will let you know what we can do to help.


How Much Tax Do I Need To Pay?

Please note that all import taxes / duties are the buyer’s responsibility. will accept no responsibility for customs costs incurred.

Many countries do not charge import duties on private items, samples, and goods below a certain stated value. However, you may find that you have to pay taxes when goods you’ve ordered from us arrive in your country. 

Obviously you will want this to be as low as possible, but Fashiontroy CANNOT give you advice or information about tax rates and customs charges in your country. 

You must ensure you find out about regulations in your own country before ordering from In most countries the actual origin of the goods is not important; only the declared value of the goods and declared contents are relevant.

Let us know if you have any special packing or labeling instructions when placing your order.


Will I receive a refund if I refuse the shipment?

If customers refuse a package due to customs issues, including refusal to pay customs tax or duties, failure to provide requested documents, or other related issues, we will not be responsible for any refund or reshipment of the refused package. 
 欧美很多国家对于小价值报关的包裹是不扣关税的, 由于各国海关的政策及查扣关税严格程度不同,我们不能保证您的包裹都不被查
我们的包裹中都不会放小票, 购物清单都在确认订单的邮件里,如有需要,(例如, 你的地址被列为重点查税对象的)可以在下单的
时候给我们留言 我们可以去掉吊牌等。